Why we can’t watch certain MP4 files on Samsung TV?

Have a pile of amazing movies in .mp4, but can’t play these MP4 files on Samsung TV after trying all your efforts? Follow this smart way to get rid of the trouble.


It is officially stated that MP4 is supported by Samsung TV. But strangely, some MP4 files work and some just don’t seem to be playable on the Samsung TV. So, what’s the matter? In fact, MP4 is a format container with various codecs. And Samsung TV is only ompatible with MP4 in H.264/MPEG-4 AVC video codec and AAC audio codec. When your Samsung TV refuse to play an MP4 file, that’s probably because of the unsupported audio codec in the MP4 video file. And there are some possible reasons listed below:

* MP4 Video content will not play, or not play correctly on Samsung TV, if there is an error in the content or the container.
* If the Index Table is in error, the Seek (Jump) function is not supported.
* When you play MP4 video on Samsung TV over a network connection, the video may not be played smoothly.
* Some USB/digital camera devices may not be compatible with the player.

To solve “Samsung TV not playing MP4” issue, a widely recommended and easy solution is convert MP4 to Samsung TV more compatible MP4 format. To achieve the goal, EaseFab Video Converter is highly recommended. With it, you can fast and batch convert Samsung TV supported file formats with zero quality loss. The program also supports encoding/re-encoding many other popular video formats like MKV, FLV, AVI, VOB, MOV, WTV, AVCHD, TMS, MXF, MVI and more. If you’re a Mac user, simply turn to Video Converter for Mac, which has the same function as the Windows version.

Follow the simple guide below to get incompatible MP4 files to play on Samsung TV nicely.

Step 1. Add MP4 videos

Launch this video converter. Click “Add Video” button and import the videos you want to convert or directly drag & drop them into the program. Batch conversion is supported. You can add more files at one time.


Step 2. Choose the output format

Now click the Profile icon to reveal output panel. And and mouse cursor to TV and Players category to Select Samsung TV as the output format. The optimized output format will contains the best video settings for playback on your Samsung TV.


Tip: Click the “Settings” button and customize proper video/audio parameters if necessary. Video size, bitrate and fame rate are flexible and can be adjusted as you like.


Step 3. Start converting MP4 video to Samsung TV

After the above steps are done, you can click “Convert” button to convert your MP4 Video to Samsung TV comfortable MP4 format. Easy operation and faster conversion speed, these two are the most outstanding points of this Samsung TV video converter.

Once the conversion is done, simply click “Open” button to find the converted MP4 files and then you can watch them on Samsung TV via USB, DLNA, WLAN smoothly.

Related Articles and Tips:
Xbox One Can’t See/Play some MP4 files? Solved
Why we can’t add MP4 files to iTunes library
How to Solve MP4 Won’t Play on Samsung TV?

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